| Thursday January 23, 2025 |
(Note: All times are Central Time Zone) |
|---|---|
| 10:00 – 11:00 AM CST | Session 1: The Why of Hospitality and Two Types of Churches (Debi Nixon) |
| 11:00 – 11:15 AM CST | Break |
| 11:15 – 12:15 PM CST | Session 2: Principles of Hospitality (Yvonne Gentile) |
| 12:15 – 12:45 PM CST | Lunch Break |
| 12:45 – 1:45 PM CST | Session 3: Providing Great Experiences – In-Person and Online (Debi Nixon) |
| 1:45 – 2:00 PM CST | Break |
| 2:00 – 3:00 PM CST | Session 4: Intentional Follow-Up (Yvonne Gentile) |
Is your church inwardly or outwardly focused? We’ll discuss why hospitality matters, as well as the difference between these two types of churches, and how that impacts the hospitality we offer.
The difference between friendliness and radical hospitality is intentionality. We’ll explore three principles of hospitality that will help you consistently deliver hospitality that surprises and delights those who receive it, inspiring them to the next step of discipleship.
Every point at which a guest encounters your church is a touchpoint that impacts their experience. In this session, we’ll take a look at key touchpoints in the guest experience, and discuss ways to ensure they deliver a positive impression.
Guest Experience & ShareChurch Lead Director
Before joining our staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She is co-author of four books, all published by Abingdon Press:
Yvonne and her husband Frank have been part of Resurrection since 1996. Together they enjoy movies, road trips, and spending time with family.
Executive Director of Donor Relations
Debi serves on our Executive Team as the Director of the Resurrection Foundation and Donor Relations. She is passionate about helping others experience the radical love of Jesus through hospitality and about helping others steward their resources and gifts for greatest kingdom impact. She is the author of CATCH: A Churchwide Program for Invitational Evangelism and co-author of The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome.
Debi and her husband Reed enjoy being at the lake, taking walks, and spending time with their two grown children. But if you want to know her true joy…ask about her grandchildren!
What is your cancellation and refund policy?
The entirety of the training content will be available for replay by participants for 6 months after the live event ends. With this extended access there is no need to cancel your registration if you find you are unable to participate on the day of the live event. However, if your circumstances change and you no longer wish to have access to the training content, cancellations for a full refund are accepted through January 10. We are unable to offer a refund after January 10, 2025.
Do we need to register each person in our group?
Yes. Each registration purchased is intended for one participant. This is on the honor system. We trust if your team intends to watch the conference together that you will purchase a registration for each participant. Each participant needs their own registration with a unique email address to access the virtual platform and for access to the replay of the training sessions. You will have the opportunity to register multiple participants on one form during registration.
If you have a larger group, you can purchase a Host Site registration for up to 10 people. See details above.
American Express, Discover, Mastercard and Visa are accepted for this event. Should you need to make other payment arrangements, contact us at sharechurchconferences@cor.org.
How do I access the online training session the day of the event?
A link to the online event will be emailed to all registered participants a few days prior to the online training session. The platform is simple to access and navigate, and we will provide easy to follow instructions. We do recommend that you check out the platform a day or two prior to the start of the event to get oriented. You do not need to download any special software.
I have to miss part or all of the live session. Can I view it later?
Yes. You will have access to the recording of the event for 6 months through the online platform. You’ll use the same instructions you use to access the live event.
What is the time zone for the conference?
The time zone for this event is Central Standard Time: Thursday, January 23, 10:00am – 3:00pm CST (begins 11:00am Eastern/9:00am Mountain/8:00am Pacific).