One Church. One Welcome.

The Art of Hospitality

A Calling We Share

Welcoming the stranger sits at the heart of the gospel. Yet over time, even the warmest churches can grow comfortable, friendly to the people already inside and, without meaning to, a little hard to break into for everyone else.

Changing that isn’t one person’s job. It takes a pastor casting vision and building the systems, along with people who are at the door every Sunday with a smile and a name tag. When the whole team shares the same calling and the same language, hospitality stops being a program and becomes part of who you are.

That’s why the Art of Hospitality works best when you come together. Over two days at Church of the Resurrection, you’ll explore why hospitality matters, practice the habits that help guests feel noticed and welcome, and get real help finding volunteers who serve out of calling, not obligation. Then you’ll have the trip home to start planning what comes next, together.

Details:

Dates:

April 20 - 21, 2027

Location:

Leawood, KS

Format:

In-Person Conference

Cost:

$149 thru January 15
Use code AOHGROUP for $20 off per person when registering 3 or more.

Schedule

TUESDAY, APRIL 20

9:00 AM
Session 1 - From Comfortable to Called
Every church drifts inward over time. We'll look at the biblical call to welcome the stranger and what it takes to shift a congregation's focus from the people already inside to the people who haven't arrived yet.
10:30 AM
Break
11:00 AM
Session 2 - The Three Habits of a Welcoming Church
Warm feelings aren't enough. Learn three practical habits (noticing, personal attention, and excellent follow-through) that turn good intentions into a welcome guests can actually feel.
12:15 PM
Lunch
1:15 PM
Session 3 - Mapping the Guest Journey
Walk in your guests' shoes from the parking lot to the pew and beyond. You'll identify the moments that shape a first impression, in person and online, and find simple ways to make each one count.
2:30 PM
Break
2:45 PM
Session 4 - Recruiting Hearts, Not Just Hands
Filling a volunteer schedule is one thing; building a team that shares the vision is another. Get practical help recruiting, training, and encouraging volunteers who serve because they believe in it.
4:00 PM
Optional Sanctuary Tours
5:00 PM
Dinner On Your Own

WEDNESDAY, APRIL 21

9:00 AM
Session 5 - From Guest to Belonging
A great first visit is only the beginning. Explore intentional follow-up that helps guests take their next step, from a second visit to real connection and membership, and ways to reach people who've drifted away.
10:00 AM
Break
10:15 AM
Session 6 - Building a Culture that Outlasts Us
Hospitality shouldn't depend on one great leader or one energetic season. Intentionality is the capstone that will make this a habit, not just an event. Leave equipped to make excellent hospitality your church's way of life.
11:30 AM
Closing Session
12:00 PM
Conference Ends

Featured Speakers

Yvonne Gentile

Guest Experience & ShareChurch Lead Director

Before joining our staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She is co-author of four books, all published by Abingdon Press:

  • Serving from the Heart: Finding Your Gifts and Talents for Service
  • Leadership from the Heart: Learning to Lead with Love & Skill
  • Leadership Essentials: Practical Tools for Leading in the Church
  • The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome

Yvonne and her husband Frank have been part of Resurrection since 1996. Together they enjoy movies, road trips, and spending time with family.

Debi Nixon

Executive Director of Donor Development

Debi is passionate about helping others experience the radical love of Jesus through hospitality and about helping others steward their resources and gifts for greatest Kingdom impact. She is the author of CATCH: A Churchwide Program for Invitational Evangelism and co-author of The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome.

Debi and her husband Reed enjoy being at the lake, taking walks, and spending time with their two grown children. But if you want to know her true joy…ask about her grandchildren!

Preferred Hotels

Discounted Room Blocks for Lead(HER) based on availability.

Element Hotel
Home2
Hampton Inn & Suites

Frequently Asked Questions

We do not provide transportation. The easiest mode of transportation, once you arrive in KC, will be a rental car or ride sharing service like Uber or Lyft.

You may cancel at any time through March 26. Cancellations through March 26 are subject to a $30 cancellation fee. We are unable to refund any registration fees after March 26, 2027. Please understand that by this date we have prepared for your arrival with printed materials, catering and other provisions. You may transfer your registration to another person at any time. For cancellations or transfers, please contact us at ShareChurchConferences@cor.org.

Credit card is the preferred method of payment. Please email us at ShareChurchConferences@cor.org, if you need to discuss other options.

No. While children are a high priority at Resurrection, this is an adult training event and childcare is not available. We apologize for any inconvenience this may cause.

Continuing Education Credits (CEUs) will be available for full participation. Blank certificates will be available for pick up at the Information Booth during the event. Certificates are issued by Resurrection, A United Methodist Church, and they are accepted for United Methodist clergy and full-time local pastors.

Yes. However, we encourage you to attend the entire event. There are no reduced registration rates for partial attendance.

Special Thanks to Our Sponsors

Lead(HER) is made possible by the generous support of our sponsors. Click the logos to learn more about each sponsor.