The Art of Hospitality

Part of the online ShareChurch Training Series 2021

Thursday April 22, 2021 | 10:00am – 3:00pm CT

Engaging worship and intentional follow-up are important, but what compels guests to return to church is the warmth of our welcome and hospitality that goes beyond their expectations.

Additional Details

When our world abruptly changed a year ago, we all had to pivot and adjust – including the church. Most of us scrambled to learn new technologies to reach our congregation and the community in digital ways. Whether the doors of your church are open or you are worshiping 100% online, now is the time to re-imagine church in a new “hybrid” world. The principles of radical hospitality remain the same, even amidst contextual and practical changes. There is no better time than now to prepare for the ministry of hospitality going forward.

Join us on April 22 for an all online conference designed to equip church leaders to make everyone feel welcome and included, from first time visitors to deeply engaged members – in person or online. Pastors, staff, and volunteers focused on the ministry of welcome, hospitality, visitor care, outreach, connections and membership will all find tangible takeaways to apply to your context.

Plan to participate in the conference to:

  • Be reminded that our demonstration of hospitality is at it’s best when we are outwardly focused
  • Examine the principles of radical hospitality in this new reality
  • Explore the power of having an effective digital front door and online worship experience
  • Share ideas on ways to equip the congregation for new hospitality practices
  • Close by answering your questions

Yvonne Gentile, Senior Director of Hospitality and Connections and Debi Nixon, Executive Director of ShareChurch and Donor Development will serve as your hosts.

All participants will receive a copy of The Art of Hospitality, published by Abingdon press. You are encouraged to read the book in preparation for the conference, so register early to give yourself time to prepare!

Watch Party for 10

Host a Watch Party at your church and gather up to 10 people to engage in the online conference together (with appropriate social distancing practices). You will receive one link to watch on the day of the event (for use on up to 2 screens) and 10 copies of The Art of Hospitality for your participants. Share the link with your participants after the event for On Demand Replay over the next 6 months (the unique watch link works for 2 screens at a time).

Your team can gather together for a time of strategic planning and debriefing during the lunch break and after the event ends. This is a great opportunity to learn the material and then dream together how you might implement the principles of radical hospitality in your context. If you have already been through The Art of Hospitality training, the Watch Party is a great opportunity to gather your volunteers for training to ensure everyone hears the same message.

Cost for a Watch Party for 10 is $389 (a 20% savings off the individual price). Have more than 10 participants? Purchase additional Watch Parties in increments of 10, and receive an additional watch link and 10 additional books.

Questions? Contact us at or at 913-232-4139.


Registration is now open. Register early (by April 9) to receive and review your copy of The Art of Hospitality prior to the conference.


Individual Price: $49 (includes a copy of The Art of Hospitality)
Watch Party for 10 Price: $389 (See more under Additional Details Watch Party)


Art of Hospitality Resource Downloads

Hosted By:

ShareChurch Ministry at Church of the Resurrection

Event Schedule

Thursday, April 22, 2021 (Note: All times are Central Time Zone)
10:00 – 11:00 AM CDT Session 1: Welcome and The Why of Hospitality
11:00 – 11:15 AM CDT Break
11:15 – 12:15 PM CDT Session 2: Principles of Hospitality & Re-Engaging for In-Person Worship
12:15 – 12:45 PM CDT Lunch Break
12:45 – 1:45 PM CDT Session 3: Digital Front Door and Visitor Follow Up
1:45 – 2:00 PM CDT Break
2:00 – 3:00 PM CDT Session 4: Volunteer Recruitment & Equipping
3:00 PM Closing

Featured Speakers

Debi Nixon

Executive Director, ShareChurch and Donor Development
Church of the Resurrection

Debi Nixon joined the Resurrection staff in 1994 as the founding children’s ministry director and has served in a variety of executive roles, from adult discipleship to capital campaigns and campuses. Debi is passionate about the renewal of the church, leading workshops on church leadership, sharing principles of outwardly focused churches, and extending radical hospitality. She has been married to Reed since 1984, and they treasure time with their two grown children and the joy of being grandparents. Debi is author of The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome, CATCH: A Churchwide Evangelism Program, and Catch a New Life: Connect with a Church all published by Abingdon Press.

Contact Debi:

Yvonne Gentile

Senior Director of Hospitality and Connections
Church of the Resurrection

Yvonne Gentile serves as Senior Director of Hospitality & Connections at Church of the Resurrection. Before joining church staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She is co-author of four books: The Art of Hospitality: A Practical Guide for a Ministry of Radical Welcome, Serving from the Heart: Finding Your Gifts and Talents for Service, Leadership from the Heart: Learning to Lead with Love & Skill, and Leadership Essentials: Practical Tools for Leading in the Church, all published by Abingdon Press. Yvonne and her husband Frank have been part of Resurrection since 1996. Together they enjoy movies, road trips, and spending time with family.

Contact Yvonne:

Frequently Asked Questions

The entirety of the conference content will be available for replay by participants for 6 months after the live event ends. With this extended access there is no need to cancel your registration if you find you are unable to participate on the day of the live event. However, if your circumstances change and you no longer wish to have access to the conference content, cancellations for a full refund are accepted through April 9. We are unable to offer a refund after April 9.

Yes. Each registration purchased is intended for one participant. This is on the honor system. We trust if your team intends to watch the conference together that you will purchase a registration for each participant. Each participant needs their own registration with a unique email address to access the virtual platform and for access to the replay of the training session. You will have the opportunity to register multiple participants on one form during registration.

If you have a larger group, you can purchase a Watch Party for up to 10 people. See details above.

American Express, Discover, Mastercard and Visa are accepted for this event. Should you need to make other payment arrangements, contact us at

A link to the online event will be emailed to all registered participants 1 to 2 weeks prior to the online training session. The platform is simple to access and navigate, and we will provide easy to follow instructions. We do recommend that you check out the platform a day or two prior to the start of the event to get oriented. You do not need to download any special software.

Yes. You will have access to the recording of the event for 6 months through the online platform. You’ll use the same instructions you use to access the live event.

The time zone for this event is Central Standard Time: March 4, 10:00am – 12:30pm CST (Begins 11:00am Eastern/9:00am Mountain/8:00am Pacific)

What People Are Saying

Thank you, thank you, thank you!  We are shifting so much to meet the needs of our community during this time that we have really been stretching our staff resources.  I am so grateful for your willingness to share – not just the content, but also the time it took just to reply (and so quickly!)!  Really, thanks!

Darren R.

Sharechurch is such valuable resource to us all.  I find that I access it first on many topics just to begin my research, or to confirm if we are on the right track on a number of topics.  Thank you and COR for providing this to us all.

Nancy L.